WHAT IS THE SHIPPING AND DELIVERY TIME FRAME?
We ship all over the world. When placing an order, please note the following normal shipping times for most products:
- 3-5 business days for Glassware
- 10-20 business days for Talavera
- 10-30 business days for Bulk and Custom Orders
If you have not received your order within the time frame above, please contact us and provide your order number to expedite the process.
DO YOU REFUND SHIPPING OVERAGES?
When purchasing more than one item, we will try and package them together in order to save shipping supplies and reduce our footprint. Because of this, if you request a refund for your shipping overages within 7 days of delivery, you may be eligible for a partial shipping refund.