Q#1: Can I change my order?

Answer: Yes, message support regarding any changes to order.

Q#2: When will my order ship?

Answer: After your payment is verified, your order will be packaged and shipped as soon as possible. If you would like more information visit the Shipping Policy page.

Q#3: I need to change something on my order. How can I do that?

Answer: If you need to change or cancel your order, please contact us immediately. Once your order has shipped, we cannot make any changes.

Q#4: How do I know if my order has shipped? Can I track it?

Answer: Once your order ships, you will receive an email containing your tracking number. You can track your order at any time.

Q#5: Do you ship globally?

Answer: Yes, we ship globally.

Q#6: Is my personal information kept private?

Answer: Yes, in accordance with the new and updated data protection act we promise to keep your information private and secure.

Q#7: What can I do if my order is going to the wrong address?

Answer: If your parcel has already been dispatched, we are unable to change your shipping address for you.

Q#8: How can I add a gift message?

Answer: Before checking out, make a note in the "Note to Seller / Gift Message Note" box. If you have already placed your order message support.