Q#1: Can I change my order?
Answer: Yes, message support regarding any changes to order.
Q#2: When will my order ship?
Answer: After your payment is verified, your order will be packaged and shipped as soon as possible. If you would like more information visit the Shipping Policy page.
Q#3: I need to change something on my order. How can I do that?
Answer: If you need to change or cancel your order, please contact us immediately. Once your order has shipped, we cannot make any changes.
Q#4: How do I know if my order has shipped? Can I track it?
Answer: Once your order ships, you will receive an email containing your tracking number. You can track your order at any time.
Q#5: Do you ship globally?
Answer: Yes, we ship globally.
Q#6: Is my personal information kept private?
Answer: Yes, in accordance with the new and updated data protection act we promise to keep your information private and secure.
Q#7: What can I do if my order is going to the wrong address?
Answer: If your parcel has already been dispatched, we are unable to change your shipping address for you.
Q#8: How can I add a gift message?
Answer: Before checking out, make a note in the "Note to Seller / Gift Message Note" box. If you have already placed your order message support.